- We use your data to serve you better
- We will never sell your personal data
- You control how we use your personal data
- We keep your data safe/secure
by SpeakOne.net INC with respect to the websites that SpeakOne.net INC operates, including the www.speakone.net website (each, a “Site”)
and any product and/or services SpeakOne.net INC may offer to you (“SpeakOne.net INC Products ”), unless terms and conditions accompanying such SpeakOne.net INC Products indicate otherwise.
If you are using SpeakOne.net INC , please note that the addendum will apply to your use of SpeakOne.net INC PrivacyFix.
- Commitment to Privacy
- What Information Does SpeakOne.net INC Technologies Collect?
- With Whom Do We Share Your Information?
- Rights and Responsibilities
- SpeakOne.net INC Update Bulletin and Other Communications
- Links to Other Companies
- Co-branded Websites
Commitment to Privacy
SpeakOne.net INC provides products and services including Internet security, performance optimization, and personal privacy and identity protection, and we know that you care about how your information is used and shared. SpeakOne.net INC is in the business to help protect you. At times we may need access to certain data on your PC, tablet, mobile phone or other applicable device.
We respect your right to privacy. We want to make sure that you understand the type of information we collect about you,
SpeakOne.net INC or any other company controlled by, controlling or under common control with SpeakOne.net INC Technologies (each, an “Affiliate”).
What Information Does SpeakOne.net INC Technologies Collect?
- Non-Personally Identifiable Information
- How Do We Use the NPII We Collect?
- Personally Identifiable Information
- How Do We Use the PII We Collect?
The type of information that we collect and retain depends upon your interaction with our Site and/or our SpeakOne.net INC Products.
In general, there are two different categories of information we may collect:
Non-Personally Identifiable Information
Non-Personally Identifiable Information (“NPII”) refers to information
that cannot be used to identify a specific person. The NPII SpeakOne.net INC may collect include, without limitation, information about SpeakOne.net
INC Products and their installed features, data concerning potential malware threats to your device and the target of those threats, including file names, cryptographic hash,
vendor, size, date stamps, information about your devices checkpoints, which may include path, file and application names, copies of applications that
are deemed malicious or infected including information on behavior of such applications, their settings and configurations, such as associated registry keys, the date and time, the internet
address of the website from which you link directly to our Site, the name of the file or the words you search, and the browser you use to access our Site, type of device,
advertising ID and the mobile network (mobile carrier) you use, third party software installed on a device and related settings, installation and
uninstallation rates, language, technical parameters and manufacturer of a device, device security information (password attributes, encryption level). SpeakOne.net INC collects NPII and
shares them with its Affiliates when you use our SpeakOne.net INC Products and when you visit the Site. This is captured via a standard “cookie”, see our Cookie Statement.
We may gather certain information automatically (when you use our SpeakOne.net INC Products or visit our Sites); if this data is classified as PII (except and as described below), we will anonymize this data to remove personally identifiable information during or after the collection process, and store it in a database.
How Do We Use the NPII We Collect?
SpeakOne.net INC may use the NPII for the purposes of building anonymous data profiles and/or sharing with our partners. SpeakOne.net INC may retain this data for a period of up to five years. We also use NPII in a limited fashion for the administration and operation of our Site,
and to generally improve the overall quality of experience with the information we provide on our Site.
SpeakOne.net INC may share NPII or anonymized data with third parties in order to improve our SpeakOne.net INC Products and your experience using them.
SpeakOne.net INC reserves the right to monitor on-line
and off-line sessions between user and a Tech Support Executive for quality control of the service provided to the customer by Tech Support Executive.
Moreover, we may
record on-line and off-line sessions conducted on the Web site for user reference and to assist in resolution of disputes and/or potential complaints.
The session records will also be used to improve the service, build a support knowledge base, and/or conduct internal market research.
Session record data will, however, not be correlated with personally identifiable data about individual customer
Personally Identifiable Information
Personal data and information (“Personal Identifiable Information” or “PII”) refers to information that can be used to identify a living individual.
We may obtain PII from you through two types of interaction (manually submitted by you and automatically collected by us):
A. INFORMATION YOU SUBMIT TO US MANUALLY
We collect the PII you provide to us on our Site or through our SpeakOne.net INC Products,
including your name, address, email address, telephone number, and if you pay by credit card, your account information.
This happens when you:
- Create a user account, place an order, register a product
- Requesting product support or other services
- Request information about SpeakOne.net INC Products
- Participate in surveys
B. INFORMATION AUTOMATICALLY COLLECTED AND STORED THROUGH INTERACTION
When you interact with SpeakOne.net INC Products or Sites we may maintain a partial or full record about some or all of the following types of information:
- Your Internet Protocol (“IP”) address
- Phone number, SIM number, subscriber number, and Device ID – IMEI, MEID
- Date and time, country, geographic location based on GPS/Wi-Fi/communications network local information.
How Do We Use the PII We Collect?
The PII we collect is generally used to help us develop the best protection
and performance for you, process your requests and transactions, to tell you about opportunities we think will be of interest to you,
to customize your experience with our SpeakOne.net INC Products and on our Site and to understand your needs so that we may provide you with the most suitable products and services. For example, we may use your PII to help us:
- Provide you with information about virus alerts,
product upgrades, new products, services, research on future product ideas or improvements
- Send newsletters, informative e-mails or other information which has the nature of business announcements
- Create content that is relevant to you
- Provide you with special opportunities that may be of interest to you, including offers relating to third party products and services
- Provide you with service messages to your device
- Assist us in creating better, customized products and services to meet your needs
- Allow you to purchase and download products, obtain access to services or otherwise engage in activities you select
- Help you quickly find software, services, or product information important to you
- Allow you to participate in interactive features of our service, when you chose to do so
- Notify you about changes to our service
- Alert you in case your files, applications or emails are malicious, potentially malicious or spam.
With Whom Do We Share Your Information?
SpeakOne.net INC TECHNOLOGIES WORLDWIDE
Since SpeakOne.net INC is a global company, we provide information on users of SpeakOne.net INC Products to our worldwide offices which are listed at SpeakOne.net/contacts. By providing us with PII, you consent to our ability to send
your PII between our Affiliates around the world to provide you with products and services. This may include cross-border transfers of user data. The PII
and NPII that you have provided to us may be made accessible to these SpeakOne.net INC Technologies offices for customer relationship management and marketing purposes.
SpeakOne.net INC Technologies does not sell or rent your PII to third parties. SpeakOne.net INC,
like all major organizations, uses a range of third parties to provide services to SpeakOne.net INC and to you – either
directly or indirectly. Where relevant, these companies are required to comply with our data privacy and information security standards when handling Personal data.
We may share your PII if we believe in good faith that such disclosure is: a) authorized by law or necessary to comply with a valid legal process or to deliver the product or service you require; b) in response to legal claims; c) required to protect and defend the rights,
property or legitimate interests of SpeakOne.net INC Technologies; d) necessary to protect personal safety, property or other rights
of SpeakOne.net INC Technologies or its customers or employees; e) in connection with a sale of all or part of our business or f) otherwise consented to by you. Such disclosure may include cross-border transfer of PII.
If legally compelled to disclose your information to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited.
SELECTED RESELLERS, DISTRIBUTORS AND OTHER DISTRIBUTION CHANNEL PARTNERS
In certain circumstances, we may share certain of your PII, such as your e-mail contact, with selected SpeakOne.net INC resellers, distributors and other distribution channel partners. This might include cross-border transfer of PII.
Some of them may contact you, on our behalf, about products, services or offers that we believe are important to you or your business,
or to fulfill any terms under your licensing and service relationship with SpeakOne.net INC, and to provide you a local technical and customer support.
If you are using any SpeakOne.net INC Product with search functionality, we may share your IP address with search providers in order to fulfill your search requests.
Rights and Responsibilities
If you have given your PII to SpeakOne.net INC, you have the right to ask us to advise
you of the scope of information SpeakOne.net INC processes about you, the purpose and nature of the processing, and information on who we share it with.
If you have given us your PII, you can also request to update, correct, or delete (assuming that this does not impact the services we are providing to you) it at any time.
In addition you can opt out of marketing contact upon request, as explained below.
If have any questions about this policy or any of the above, please email us at firstname.lastname@example.org or see instructions in the SpeakOne.net INC Product.
Please note: we may reject requests which risk the privacy
of others or are unreasonable or repetitive, require disproportionate technical effort (such as developing new systems or fundamentally changing an existing business practice), or would be extremely impractical.
SpeakOne.net INC Update Bulletin and Other Communications
Some SpeakOne.net INC Products enable SpeakOne.net INC to transmit product and
important service messages to your PC, tablet, mobile phone or other applicable device when you are connected to the SpeakOne.net INC Server.
If you do not wish to continue receiving our e-mail newsletters, bulletins, or other information from SpeakOne.net INC Technologies, you can opt-out at any time
by following the relevant unsubscribe process outlined in the applicable email or newsletter. Please be aware that our e-mails may
include important or useful information about your SpeakOne.net INC Products, including information about your license number or the status of your orders or accounts.
Links to Other Companies
Periodically, our Site or our SpeakOne.net INC Products may contain links to and from websites or other external destinations of our business partners, distributors, resellers, advertisers or other third parties. If you follow a
When you are on those sites you are subject to those policies, and should therefore read and understand them before you submit any PII to those sites.
We may also link to co-branded websites that are maintained by SpeakOne.net INC Technologies and one or more of our business partners.
SpeakOne.net INC Technologies is committed to maintaining the security of information under our control. To prevent unauthorized access, maintain data
accuracy and ensure correct use of information, we have put in place industry-accepted physical, technical and administrative practices to safeguard and secure the information we collect.
If you wish to stop receiving any emails or any other form of communication from SpeakOne.net,
please email us at support@SpeakOne.net